OCP products

Expertise is what differentiates us among the market.
Our people are here to provide you with the best solutions
fitting your business needs.

ocp-products-release-standards
OCP-Conversational-Chat-logo
OCP Conversational Chat
a full stack of building blocks for bringing conversational chat virtual assistants to life.
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OCP-miniApps-logo
OCP miniApps®
independent and configurable natural language dialog components that handle a single task.
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OCP-Transcription-logo
OCP Transcription Service
process a live audio stream and receive a stream of transcripts in near real time.
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OCP-Conversational-Voice-logo
OCP Conversational Voice
a full stack of building blocks for bringing conversational IVR virtual assistants to life.
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Product launch stages

In this phase, Omilia is seeking to gather feedback on a possible new feature for release. The goal is to ensure Omilia can obtain a common set of understanding with our customers and internal product teams over how a specific feature will be used. Omilia will develop a specific user story in response to the roadmap requirement.

In this phase, Omilia validates a specific user story in a narrowly-defined example. This is used to determine a path forward to a complete functional example of the feature(s) used to deliver the user story. At this step, Omilia may demonstrate to a customer or partner how a feature would work, but the feature is not available for a customer to work with directly. Participation is by invitation only, and may require signing a separate agreement that could include confidentiality provisions. These features may be unstable, change in backward-incompatible ways, and are not guaranteed to be released. There are no SLAs provided and no technical support obligations.

Upon reaching Developer Preview a specific set of features demonstrate a complete user story in all functional aspects. At Omilia's discretion, a feature that has reached Developer Preview may be released to partners and customers in order to enable testing and interoperability. Customers should not use a Developer Preview feature in any production environment. Participation is by invitation only, and may require signing a separate agreement that could include confidentiality provisions. Developer Preview features don't have to be feature complete, no SLAs are provided, and there are no technical support obligations. However, features are generally suitable for use in test environments.

Features that are declared Beta have been tested and validated against a wide variety of use cases. The feature is complete in most respects and should be relatively stable. At Omilia's discretion, a feature that has reached Beta level may be used directly by partners and customers in order to validate complete use case. Customers are cautioned that Beta features are not covered by any Omilia Cloud Platform SLA, and that the full terms and conditions of the Omilia Cloud Platform may not apply.

A Generally Available feature is open to customers and is ready for production use. Full Omilia Cloud Platform terms are in force, and SLAs (if any) are applicable.