Omilia Cloud Platform

Conversational AI as-a-Service. The leading technology in Enterprise Customer Self-Service, now open to all on the OCP.

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We Provide

OCP includes a range of world-class Cloud services, which provide the core building blocks for bringing Omni-Channel conversational virtual assistants to life. With flexible, pay-as-you-go volume-based pricing, OCP can deliver next-gen results in the conversational IVR and chatbot domain, at a very competitive cost.

Easily accessible

-Multi tenant
-Fast self-provisioning of services

Connect your business faster with industry-standard protocols and interfaces

-Easy integration through APIs
-Secure Cloud-to-Cloud or Cloud-to-Enterprise data flow

Designed to be available 24 hours a day, 7 days a week, 365 days a year

-99.9% availability per region
-Full geo-redundancy for up to 99.999% availability
-Elastic Scalability

Gain insight into customer interactions

-Detailed dialog review
-Powerful advanced analytics

OCP Transcription Service

-Optimized Transcription as-a-Service
-Optimized & pre-trained for several vertical markets (Banking, Telecoms, Insurance, Healthcare, etc) in various languages
-Option to improve performance by adapting on your data

OCP NLU Service

-Natural Language Understanding as-a-Service
-Optimized & pre-trained for several vertical markets (Banking, Telecoms, Insurance, Healthcare, etc) in various languages

OCP Bot Service

-AI-powered conversational chatbot as-a-Service
-Out-of-the-box 3rd party integrations

OCP miniApps®

-Bitesize Conversational AI Services which handle a single task, like e.g. soliciting a US address or negotiating an appointment
-Enhance call-flows with optimized purpose-built components