OCP Conversational Voice®

OCP Conversational Voice® provides a full stack of building blocks for bringing conversational IVR virtual assistants to life. With OCP Conversational Voice® you can build next-gen IVR virtual assistants that are able to engage in true end-to-end conversations in natural language - customers can speak freely and there is no predetermined flow or structure that they have to follow - they just speak.

Main components:


DiaManT®, a dialog management tool which drives conversational interactions with users from start to finish


deepASR® & deepNLU®, best-of-breed Automated Speech Recognition and Natural Language Understanding Engines


xPert Packs®, providing out-of-the-box recognition and understanding for specific verticals (Banking, Telecoms, Insurance, Healthcare, etc) in various languages