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OCP miniApps®

OCP miniApps® are independent and configurable natural language dialog components that handle a single task like e.g. soliciting a US address or understanding caller’s intent.

Pre-trained and pre-tuned by Omilia, leveraging vast amounts of data, miniApps® are powered by the Omilia unique Natural Language AI, and can accurately handle exceptions and real-world conditions, complete with data validation, disambiguation and error recovery strategies.

Main components:

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Bitesize Conversational AI Services which handle a single dialog task

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Enhance call-flows with optimized purpose-built components

Regardless of your existing Call Center provider, without the need of any coding, OCP miniApps® can be instantly deployed on the Omilia Cloud Platform to solicit data for specific use cases.

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